Frontier Communications is one of the largest companies in the United States that provides internet, telephone, and television services. However, many users suffer from various problems, most notably the interruption of the internet connection from time to time or slow service. Therefore, many of them ask, "How to cancel Frontier Communications?"
In this article, we provide you with a comprehensive guide on how to cancel Frontier Communications, especially if you find a suitable alternative or feel dissatisfied with the services it provides. All you have to do is read on to be able to do this easily through the simple steps we provide.
How to Cancel Frontier Communications
If you want to know how to cancel Frontier Communications, follow these steps:
- Call the Frontier Communications number, which is one of the following two numbers: 1-855-981-4544 or 1-866-786-6693.
- You can call at the present time or schedule the call at any time that suits you through the Frontier Communications website.
- When you call Frontier Communications, you will be asked to select the language you want to communicate in.
- You will be presented with several options; choose the option to cancel the internet service by pressing the (IVR) button.
- Follow the appropriate voice instructions and wait for a Frontier Communications customer service representative to answer you.
- The customer service representative will ask you to provide some information about your account to verify account ownership.
- After verifying your account ownership, you will be asked to specify the date on which you want to terminate the Frontier Communications service.
- The customer service representative will inform you of the fees you must pay to cancel the subscription as well as the service bill.
- After the required conditions are met, you will receive a message confirming the cancellation of the subscription.
Through these simple steps, you can easily learn how to cancel Frontier Communications.
Frontier Communications Cancellation Fees
Frontier Communications charges a cancellation fee for the internet service subscription. The company offers a 30-day satisfaction guarantee period, and if you cancel this service within thirty days, no cancellation fees will be charged. If you decide to cancel Frontier Communications after 30 days of purchasing it, you will have to pay a $9.99 cancellation fee, and the maximum early termination fee is $400.
Frontier Communications Alternatives
After learning how to cancel Frontier Communications, you will need other alternatives to provide internet, TV, and phone services at reasonable prices and with great services. Here are the most prominent alternatives available that you can rely on instead of Frontier Communications:
1. AT&T
AT&T is one of the largest telecommunications companies not only in the United States of America but in the world. It offers a wide range of internet, TV, and phone services with offers suitable for new users in particular and all users in general. The company's customer service is available around the clock, but in some areas, you may find difficulty with the network speed.
2. Xfinity
After learning how to cancel Frontier Communications, you can rely on Xfinity as a suitable alternative because it offers many high-speed internet services that will solve the problem of slow internet. This company provides great customer service and covers large areas in the United States of America. Despite the variety of billing options, plans, offers, and discounts offered by the company, its prices may be slightly higher than those of other companies.
3. Spectrum
Spectrum is the ideal alternative to Frontier Communications because it provides internet, TV, and phone services in a large number of areas in the United States. Spectrum packages vary to include speeds suitable for home use as well as ultra-fast packages needed by content creators and video gamers. Its packages suit all categories and all budgets to get a satisfactory internet service.
How to Choose the Appropriate Frontier Communications Alternative
After learning how to cancel Frontier Communications, you must follow some tips and guidelines when choosing the appropriate alternative so that you do not run into the same problems again. All you have to do is follow these steps:
- Determine the reasons for canceling your dealings with Frontier Communications and look for an alternative that can solve these problems.
- Determine the services you need, whether it is internet service only, TV, or phone, and choose the best company that provides this service through customer and user reviews.
- Each company's efficiency varies from one region to another, so determine the most efficient company in the region where you live.
- Determine your budget and compare the prices of different plans for telecommunications companies in America.
- You can view the list of offers from each company and choose the appropriate offer to get discounts when subscribing.
Does Frontier Communications Have a Cancellation Fee?
Yes, Frontier Communications requires a cancellation fee even if you have a contract. You can request to cancel the service from Frontier Communications within 30 days to apply a cancellation fee of $9.99 to your final service bill.
If you terminate the contract early, you will have to pay an early cancellation fee that may reach $400. This fee is stated in the original terms of service, and there are many offers that may reduce the early termination fee.
Can I Keep My Frontier Email Address If I Cancel Service?
After canceling with Frontier Communications internet service, you can keep your Frontier email account forever, even if you move to another place where Frontier Communications service is not available.
How Long Do You Have to Cancel with Frontier?
If you cancel the contract, you will have to pay an early termination fee, which can range from $200 to $400 if the contract is for one to two years. If you cancel the contract within the first 30 days of the trial with Frontier Communications after activation, you will not have to pay any service cancellation fees.
If you are willing to pay the early termination fee, you can request to cancel the service at any time and pay the fee so that you can cancel the service permanently and find a suitable alternative. You can do this by following the steps mentioned in detail on how to cancel Frontier Communications.
Frontier Communications is one of the leading companies in the United States of America that provides internet, television, and mobile services. Although it is a large company, some users may experience problems with the services it provides, so they want to know how to cancel Frontier Communications. This is what we discussed in detail in this article and mentioned the available alternatives and how to choose the appropriate alternative.